Return Policy

Lifes2good Return Policy - Terms & Conditions

Under the Distance Selling Regulations you have the statutory right to return any products you have purchased within seven (7) working days of delivery for any reason including if you simply change your mind. To do so you must notify us in writing or other durable medium such as email to info@lifes2good.com within those seven (7) working days. You will then be entitled to a refund from us, which will be paid within thirty (30) days of your notice of cancellation. Please keep the products purchased in a saleable condition and retain the original packaging in the condition in which it was provided otherwise we will not be able to issue a refund.

If we deliver incorrect or damaged goods, or in the event that you discover any defect in the goods for which you require compensation or other remedy, you must report the defect within 14 days of the date you receive them. Please keep the products purchased in a saleable condition and retain the original packaging in the condition in which it was provided otherwise we will not be able to issue a refund.

We will not be liable for any damage or loss resulting from repairs attempted by you or third parties.

Refunds will be issued by the original purchase method - no cash refunds are available. Items should be returned via registered mail or a similar courier service. Please obtain a certificate of posting since we can not be held responsible for items lost in the post. Your original invoice must be enclosed along with details of the reason for the return. Original postage and packaging costs and those incurred returning the item(s) are not refundable.

Our address for all returns is:

Returns Department Lifes2good
7 Racecourse Business Park
Ballybrit
Galway
IRELAND

This policy does not affect your statutory legal rights.

WEEE Directive, Waste Management (Waste Electrical and Electronic Equipment) Regulation 2005

The WEEE (Waste Electrical and Electronic Equipment) Regulation is explained below:

Free take back

Waste Electrical and Electronic Equipment (WEEE) must never be placed in your waste disposal or recycling bins. Consumers can recycle their old waste electrical and electronic equipment irrespective of whether there is a contribution to PRF(Product Recycling Fund) displayed free of charge in the following ways, either through their retailer or at their local civic amenity site. When you purchase electrical goods and electronic equipment from Lifes2good we can take back the items that you are replacing. Take back is on a one-for- one basis only, the appliance being returned must be of a similar type or have performed the same function as the new item purchased. For example, we will not accept a hair dryer where you have purchased an Emjoi Micro Pedi from Lifes2good. The old product must be ready for collection and cleaned.

How do I organise free takeback of my item?

We can collect WEEE items within 15 days of delivery of your new product, simply call us on 1890 20 08 33. Alternatively you can take the item to our premises at 7 Racecourse Business Park, Ballybrit, Galway City, Ireland within 30 days from the date of delivery of the EEE item. Local authority civic amenity facilities also take back WEEE free of charge. WEEE recycling is free.

How do I recycle my item at a local civic amenity?

Each local civic amenity must accept household WEEE and waste batteries free of charge from members of the public. Please contact your local authority for details of your local civic amenity. Local Authorities cannot charge any fees for WEEE or waste batteries.